Content from the HealthActCHQ Manuals (including norms, proprietary scoring algorithms, weights etc. and related syntax) or items from the surveys themselves may not be included in any appendices, reports, manuscripts or reproduced without expressed written permission from HealthActCHQ.

The Patient After the Visit Evaluation™ (PAVE) is comprised of five multi-item scales that measure:

• Satisfaction with access to care
• Physician care
• Self-confidence
• Relationship with physician/nursing staff
• Health plan coverage.

There is a question to identify the provider category (e.g. primary care doctor, specialist, nurse) and a question about the general reason for visit (ongoing health condition, illness, routine care). There are four continuity of care items, four medication status items, three preventive health items, two health plan status items, three demographic items for adults and two general information items for parents reporting for their child.

For information on licensing the PAVE please visit: QualityMetric PAVE webpage